Contact us

Our hotline is available 24/7

Phone:+33 (0) 496 120 507

Contact our hotline

 La garantie Satisfaction

At Parnasoo, 4 commitments for absolute confidence

Ensure your satisfaction, that is our priority. So feel free to contact us if you are disappointed with your order or if you encounter any problems, we will do our utmost to bring smiles!


Engagement n°1

You are not satisfied with your order?

You have a period of 10 days to tell us of your dissatisfaction. According to your choice we will make an Exchange, a credit ofHAVE a refund orregardless of the reason for your return product.NB: The on distance selling regulation within a period of 7 days. For a satisfaction guaranteed, Parnasoo has decided to extend this period to 10 days.Your products have been damaged during transportation?A new order will be shipped for free


Engagement n°2

You simply contact us by phone or by mail.

You have not received your order?If you have not received your order for 10 days* After the date of shipment it will be returned you for free


Engagement n°3

You simply contact us by phone or by mail.

There is a problem or an error on the product you received?Your order will be forwarded to you as a priority and for free.You simply contact us by phone or by mail.

Engagement n°4





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